Shipping policy

When your order is complete, you will receive a confirmation by email or text message. Please note that this email sometimes ends up in your junk mail folder. If you cannot find it, contact us at the following address: supportweb@pentagone.com

For a lost package, a claim can be made every 3 months, up to $500. Claims are made by email to supportweb@pentagone.com. Have your order number ready. The waiting time is that of the Canada Post investigation.